Viento

The Viento Rug is a true masterpiece, crafted from high-quality New Zealand wool with a 15 mm hand-tufted cut pile. Inspired by the graceful flow of organic textures, this rug features a rich, intricate design in warm, earthy tones, exuding sophistication and timeless beauty. The dynamic pattern resembles flowing fabric or carved wood, creating a sense of movement and depth.

• Vacuum weekly to maintain cleanliness.
• Gently brush the surface to remove dust.
• Immediately blot spills with paper towels—do not rub.
• For deep cleaning, use professional carpet cleaning services only.

Returns & Exchanges – Conditions:

• We accept returns only in the case of manufacturing defects or damage during transit.
• To be eligible, you must notify us within 48 hours of receiving your rug.

The following items are not eligible for return:

• Custom or bespoke rugs
• Ex-display pieces
• Archive Sale rugs

• Please provide clear photographic evidence:One image of the entire rug with the issue visible
• One image of the rug securely packed for return
  
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• Free shipping across India — no hidden charges.
• In-stock rugs ship in 6–7 working days; delivered in 10–12 days.
• Custom rugs depend on design complexity (typically longer).
• Thorough quality check before dispatch.
• Get order & tracking updates via Email and WhatsApp.

• Design and motif proportions may vary by size.
• Actual colors may differ due to lighting and screen settings.
• Orders over ₹16,000 require advance payment (no COD).
• COD custom orders need partial upfront payment.